Client: Infosys
Job Title:
Position type: Contract
Contract duration: 6 months+ extension possible
JD:
This project is for the Manhattan WMS Support for Radial, Inc., a multinational ecommerce company based in King of Prussia, Pennsylvania. They need team at onsite for peak season support for their warehouses running at California, Kentucky and Pensylvania.
Remote work is not an option. Travel and expenses will be reimbursed at actuals
Must Have Skills
Minimum 5-7 years of experience in Manhattan WMOS (2013 version and higher) preferably in application support.
Should be a subject matter expert for the site users.
Should have experience and expertise working in the configuration of the Manhattan WMS application
Should have experience in the development and delivery of system standard operating procedures (SOPs) and training materials that will be tailored to the local operations.
Nice to have skills
Excellent interpersonal and facilitation skills
Should be good in periodic status reporting to the client and to Infosys.
Top 3 responsibilities of the consultant:
1 L2 support of Manhattan WMOS application at the peak season running in Radial distribution Centers. Serve as the first line of support and primary triage resource for any WMS issues reported by the local operations team.
2 Work with the facility operations and corporate teams on the definition and delivery of reports and operational queries as needed to support the business. Work with facility operations resources in the development and delivery of system standard operating procedures (SOPs) and training materials that will be tailored to the local operation.
3 Support the corporate Fulfillment Technology Team by executing any required local systems testing for code fixes or platform enhancements. This position will also assist with testing documentation.
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