Client: Infosys
Job Title: Genesys Developer
Location: New York, New York
Position type: Contract
Contract duration: 6 months+ extension possible
Job Details:
Must Have Skills
Expertise in Genesys ORS application development
Expertise in Genesys IRD application development
Expertise in Genesys framework and exposure on Genesys reporting
Detailed Job Description
Proactive and able to work on own initiative
Good analytical skills and ability to research and present findings
Strong team player with excellent collaboration skills
Minimum years of experience
5+
Top 3 responsibilities
Act as the technical lead for the Contact Center Genesys team
Work with the client business teams and routing team to arrive at appropriate designs to meet project objectives
Work in a very dynamic environment, collaborating with various teams to meet project goals
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