Lead Business Analyst
Portsmouth, New Hampshire, United States
Job Overview
The Senior Business Analyst Sr BA will act as a key subject matter expert in Property Casualty PC Insurance Premium Billing with strong handson experience in Majesco Billing This role is responsible for analyzing business needs defining functional requirements and supporting the design configuration and enhancement of premium billing solutions The Sr BA will serve as a bridge between business stakeholders and technical teams to ensure billing processes are efficient compliant and aligned with business objectives
Key Responsibilities
Business Analysis Stakeholder Collaboration
Engage with business stakeholders across Billing Operations Finance Product Underwriting and IT to gather analyze and validate requirements related to Premium Billing
Facilitate requirement workshops walkthroughs and design sessions
Translate business needs into functional requirements user stories and acceptance criteria
Act as a trusted advisor on premium billing processes and system capabilities
Premium Billing Majesco Expertise
Serve as an SME for PC Premium Billing lifecycle including
Billing plans and invoicing
Installment schedules and proration
Down payments and premium calculations
Midterm changes endorsements and audits
Cancellations reinstatements and refunds
Work closely with technical teams to configure and enhance Majesco Billing modules
Perform impact analysis for billing changes and ensure alignment with downstream systems such as GL and reporting
Testing Delivery Support
Support System Integration Testing SIT and User Acceptance Testing UAT by defining test scenarios validating results and managing defect resolution
Assist with golive readiness and postproduction support for billing releases
Documentation Compliance
Create and maintain documentation including BRDs FRDs process flows and data mappings
Ensure premium billing processes comply with state regulations audit requirements and internal controls
Support regulatory audit and management reporting needs
Required Qualifications
Experience
8-12 years of experience as a Business Analyst in the insurance domain
Strong experience in PC Insurance Billing with a focus on Premium Billing
Proven handson experience with Majesco Billing
Skills Competencies
Deep understanding of PC billing concepts and premium calculations
Strong analytical problemsolving and communication skills
Experience working in Agile andor Waterfall delivery models
Ability to work independently while collaborating across crossfunctional teams
Key Success Factors
Accurate and complete requirement documentation
Effective translation of business needs into billing system solutions
Highquality delivery with minimal billing defects
Strong stakeholder satisfaction and adoption of billing enhancements"
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