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Hi, This Is Edwin from Vedainfo Inc. Kindly send suitable profiles for the below role. Sorry No OPTS
Job title: Project manager | contact center Work Location with Zip code: Fort Worth , TX 76177 Duration of the project: 6 months . May extend Client : Infosys / Novartis Pharma/Alcon Laboratories Inc/BNSF railways JD below Experience in * Managing large-scale organization-wide contact center implementations * Define project/program objectives, requirements and priority, prepare a high level roadmap as well as identify desired outcomes. * Scoping, planning, and executing multiple projects in accordance with contractual requirements, including financial and resource management for on-time, on-budget delivery * Overcoming project obstacles and adjusting as needed to stay on course. * Applying project management best practices and managing communication processes and project reporting to all stakeholders. * Seek to improve Overall Customer Satisfaction for Project/Program delivery. * Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. * Provide high level project and program communication from a central venue which includes but is not limited to defining the projects/programs project management standards, tools, templates and measurement criteria. * Providing a high-level schedule defining major milestones, deliverables and target dates across the project/program mitigating schedule and resource conflicts as applicable * Managing change as related to scope and contract as well as change initiated by project priorities, strategies and environmental impacts. * Stakeholder management of key external/internal, secondary and TPV team members. * Facilitate the identification of timelines, management dashboards and financial scorecards for the PS project/program to keep executives and stakeholders current on progress and potential red flags * Financial Management identifying:
Edwin Thomas Vedainfo. INC Email:-Edwin@vedainfo.com Office :-3109291616 , Ext - 122 Direct Phone:- 310-733-1198
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