| Hey, This is Alfred from Veda info and I have the below requirement from one of our esteemed client so please respond to me if you are comfortable or if you have any consultant matching the below requirement NEED - Network Voip Engineer | Avaya
Work Location Groveport, OH
Duration of the project 12 Months
What is the timeline for the Interview panelist to complete the interview process 1 Week
Start date of the project Running Phase
Minimum years of experience required? 5+
Are you OK with Visa dependent candidates? Yes
Would you require the candidates to meet you for in-person interview? No
*Is Skype/WebEx interview OK? Yes
*Education Qualification required: BE / BS
JD:
* Has good understating of Avaya IP telephony and VOIP terminologies/technologies like H.323, H.248, SIP, SBC's, T1 and E1 concepts.
* Knowledge of WAN, Routing, Switching, IPV4 and IPVG and IP services.
* Experience on Multi-Vendor OEM for Voice, Video & Call Center application integration.
* Monitor and ensure availability of Contact Center and Enterprise Telephony applications.
* Provide inputs for capacity management.
* Has good understanding of ITIL process and perform Incident, Problem and Change management.
* Perform Root Cause Analysis and perform procedures to eliminate the cause.
* Maintain and contribute to troubleshooting knowledgebase
* Perform trend analysis
* Add/Remove, test and deploy changes to features supported in the Contact Center and Telephony applications.
* Co-ordinate with OEM vendor to upgrade and patch the listed contact center applications
* Continuously review/Update operational documentation for Contact Center.
* Perform proactive monitoring, upgrade and patch management.
* Assist implementation team for new configurations and projects by providing inputs from steady state perspective.
* Identify appropriate support tool and recommend during implementation
* Identify components for proactive monitoring and preventive maintenance with health check periodically and also document the process/steps
Has good understating of Avaya IP telephony and VOIP terminologies technologies like H.323, H.248, SIP, SBCs, T1 and E1 concepts. Knowledge of WAN, Routing, Switching, IPV4 and IPVG and IP services. Experience on Multivendor OEM for Voice, Video Call Center application integration. Monitor and ensure availability of Contact Center and Enterprise Telephony applications. Provide inputs for capacity management. Has good understanding of ITIL process and perform Incident, Problem and Change Thanks, Alfred Nelson Technical Recruiter Phone: 3109291088 3868 Carson Street Suite 204, Torrance, CA 90503
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