Hello,
My name is Matt Adams and I am a Staffing Specialist at VedaInfo Inc. I am reaching out to you on an exciting job opportunity with one of our clients.
Please find the JD below and kindly respond with the below details if interested:
Work authorization:
Expected pay-rate (or) employer details:
Job Title: Network Voip Engineer | Avaya
Work Location: Groveport, OH 43125
Duration: 12 Months + Extendable Possible
What is the timeline for the Interview panelist to complete the interview process? 1 Week
What is your timeline to deliver the resource to the end-client? 10 Days
Start date of the project? Running Phase
* Is there a possibility of some remote work? No
* Minimum years of experience required? 5+ to 9+ years
* Are you OK with Visa dependent candidates? Yes
* Would you require the candidates to meet you for in-person interview? No
* Is Skype/WebEx interview OK? Yes
* Education Qualification required: BE / BS
* Please confirm whether the interview will be taken from US/India? US
* If interview will be taken from India, please share the panelist availability? NA
Job Description:
* Has good understating of Avaya IP telephony and VOIP terminologies/technologies like H.323, H.248, SIP, SBC's, T1 and E1 concepts.
* Knowledge of WAN, Routing, Switching, IPV4 and IPVG and IP services.
* Experience on Multi-Vendor OEM for Voice, Video & Call Center application integration.
* Monitor and ensure availability of Contact Center and Enterprise Telephony applications.
* Provide inputs for capacity management.
* Has good understanding of ITIL process and perform Incident, Problem and Change management.
* Perform Root Cause Analysis and perform procedures to eliminate the cause.
* Maintain and contribute to troubleshooting knowledgebase
* Perform trend analysis
* Add/Remove, test and deploy changes to features supported in the Contact Center and Telephony applications.
* Co-ordinate with OEM vendor to upgrade and patch the listed contact center applications
* Continuously review/Update operational documentation for Contact Center.
* Perform proactive monitoring, upgrade and patch management.
* Assist implementation team for new configurations and projects by providing inputs from steady state perspective.
* Identify appropriate support tool and recommend during implementation
* Identify components for proactive monitoring and preventive maintenance with health check periodically and also document the process/steps
Has good understating of Avaya IP telephony and VOIP terminologies technologies like H.323, H.248, SIP, SBCs, T1 and E1 concepts. Knowledge of WAN, Routing, Switching, IPV4 and IPVG and IP services. Experience on MultiVendor OEM for Voice, Video Call Center application integration. Monitor and ensure availability of Contact Center and Enterprise Telephony applications. Provide inputs for capacity management. Has good understanding of ITIL process and perform Incident, Problem and Change management.Pe
NOTE: NO OPT & CPT Visa's
Thanks,
Matt Adams
Technical Recruiter
VEDAINFO INC.
Office : 310-929-1190 EXT : 156
Direct:-+1 310-929-1190
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