Hi,
This is Ken Parker,
We are looking for IVR Tester @ Tampa, FL. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour.
JOB DETAILS:
Client : Infosys Technologies Limited
Job Title : IVR Tester
Location : Tampa, FL (Currently Remote)
Duration : 6 Months + Ext possible
No. of Positions: 02
Position Type : Contract
DETAILED JOB DESCRIPTION
Job Details:
Must Have Skills (Top 3 technical skills only) *
1. Utility domain knowledge
2. Functional testing
3. IVR Testing
Nice to have skills (Top 2 only)
1. Automation Testing
2. RPA
Detailed Job Description:
Well versed in Agile scrum methodology.
Worked on testing IVR call flows Testing experience of voice natural language processing NLP, DTMF, call routing treatment, TFNs, voiceText to speech TTS prompts, barge ability, call trees, call module mappings.
Tested the IVRVRU applications involving Nice Call Routing Platform.
Testing Methodology and Test Plan Formulations.
Test Case analysis and design, Test Script development and Test Coverage
Handson experience with Test Management Tools like HP QC
Minimum years of experience*:5+
Certifications Needed: No
Top 3 responsibilities
1. coordinate with Project Team
2. responsible for Test deliverables
3. Requirement gathering, testing
Interview Process (Is face to face required?)No
Thanks & Regards
Ken Parker
Recruiter, Vedainfo Inc.
P:818-791-0113
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