Delivery Consultant - Princeton, NJ

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Hello Partner,
Saicon Consultants, Inc is a highly recognized provider of professional IT Consulting services in the US.
Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your resume, contact and current location info to speed up the interview process.

Job Title: Delivery Consultant
Location: Princeton, NJ (Onsite)
Job Duration: 12 months
Type Of Hire: Contract

Key Responsibilities:

• Solid Windows 10 and MS365 knowledge and troubleshooting skills.
• Understanding of basic AWS and Azure Cloud computing concepts
• O365 and other MS Cloud Solutions
• Understanding of Azure Virtual Desktop management
• Understanding of SharePoint functionality
• Experience with Axway Secure FTP a plus
• Responding to ServiceNow tickets under an SLA.
• Effectively manage and communicate urgency on all issues and manage expectations appropriately when not urgent.
• Communication is key.
• Awareness of Client cybersecurity policies and knowledge of Intune for troubleshooting purposes.
• Serve as a liaison between users and resolving team's as necessary, users, and vendors regarding service requests, usage, standards, security, and other technical matters.
• Support the local application development team as requested.
• Support hands and feet for offshore-based IT team of Capgemini
• Resolve IT problems to customer satisfaction as quickly as possible.
• Occasional travel as needed.

Description

• This role will serve as a subject matter expert for Microsoft cloud solutions including Azure AD/Teams/SharePoint/OneDrive/Office365.
• Expertise in all MS365 products and tools
• Provide support via Service Now Incidents and Requests for the MS365 services mentioned above
• Participate in project tasks involving roll out of new MS365 features and configurations
• Provide guidance and best practices to ITS and our customers
• Develop and document reliable and repeatable automations, processes, and tasks
• Comfortable balancing IT best practices, multiple projects, and business needs.
• Able to communicate clearly and concisely verbally and writing in English
• Communicates effectively with staff and management to identify IT needs
• Able to effectively communicate basic technical info to non-technical experts multi-Tasking
• Works constructively under stress and pressure
• Balances day to day needs that arise with implementation and completion of projects demonstrated Leadership Skills
• Effectively prioritizes and coordinates multiple tasks for self and others
• Works well with teams across functions
• Keeps IT members and stakeholders informed re: ServiceDesk activities and issues
• Able to make and execute decisions effectively, quickly, and independently
• Anticipates problems, identifies risks, plans for contingencies

Please respond at the earliest to speed up the interview process. I will contact you if I need further details.

Thanks & Regards,

Mohammed Gyasuddin

Lead Manager

Saicon Consultants, Inc. 

Ph: (913)-358-0024

URL: www.saiconinc.com

Email: gmohammed@saiconinc.com

WBE/MBE

Inc. 500 Company – 2006, 2007,2008, 2009

Ranked #1 " Fastest-Growing Area Businesses" - Kansas City Business Journal

Ranked in Top 10 of Corporate 100- Ingram's

CMMI Level 3 Assessed

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