Role: ServiceNow Developer
Location: Dallas TX
Job Description:
Wing is seeking a ServiceNow Developer supporting production tools used by our Fleet Management and Operations teams around the world. Wing uses a heavily customized instance of ServiceNow providing key recordkeeping and lifecycle management for our autonomous aerial delivery platform. We're looking for a developer candidate who is excited about building and supporting ServiceNow systems well beyond the ordinary.
The ideal candidate has a strong background in building and supporting business-critical systems within ServiceNow's platform, as well as key experience in turning high-level functional requirements into well-implemented solutions. Supporting Wing's globally deployed operations means working in a fast-paced, highly dynamic execution environment, with plenty of exciting challenges and opportunities.
What You'll Do:
● Collaborate with Wing stakeholders to identify key use-cases and required functionality within Wing's custom ServiceNow instance.
● Prototype, implement, test, and deploy technical solutions meeting defined requirements, using ServiceNow best-practices and standard platform technologies.
● Develop custom integrated logic and functional components to interface Wing's ServiceNow instance with Wing's internal services and APIs (via REST).
● Develop ServiceNow interfaces for each user audience depending on need (via Custom Application modules and Service Portals).
● Consult with Wing's ServiceNow users to identify and implement analytics, reports, and user-facing dashboards enabling key business insights.
● Follow Wing's standard development processes for implementing ServiceNow software (moving between development and production systems), ensuring implemented functionality is thoroughly covered via ServiceNow Automated Test Framework tools.
● Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.
● Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform.
● Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology, proactively keeping ServiceNow skills current.
What You'll Need:
● BA/BS degree in Computer Science or equivalent practical experience
● 5+ years of experience of ServiceNow development
○ ServiceNow Certified System Administrator
● Extensive experience with the following ServiceNow Platform (as of Rome) features:
○ App Engine + Flow Designer
○ ServiceNow Modules:
■ ITSM, Field Service, Knowledge Base
○ CMDB + Asset Management
○ Service Portal implementation
○ Automated Test Framework
○ Service Catalog request + tasks
● Web front-end development skills as required for Service Portal implementation (HTML, CSS, AngularJS, ES5)
● Exemplary written and verbal communication skills, outstanding attention to detail.
Bonus:
● ServiceNow Certified Application Developer
● ServiceNow CAS - Performance Analytics
● Strong Javascript experience
● 3+ years ServiceNow administration in an enterprise environment
● Experience in a highly regulated records management domain (e.g. aviation, transportation, logistics) is a strong plus
● Passion for aviation and autonomous robotic systems.
-- Location: Dallas TX
Job Description:
Wing is seeking a ServiceNow Developer supporting production tools used by our Fleet Management and Operations teams around the world. Wing uses a heavily customized instance of ServiceNow providing key recordkeeping and lifecycle management for our autonomous aerial delivery platform. We're looking for a developer candidate who is excited about building and supporting ServiceNow systems well beyond the ordinary.
The ideal candidate has a strong background in building and supporting business-critical systems within ServiceNow's platform, as well as key experience in turning high-level functional requirements into well-implemented solutions. Supporting Wing's globally deployed operations means working in a fast-paced, highly dynamic execution environment, with plenty of exciting challenges and opportunities.
What You'll Do:
● Collaborate with Wing stakeholders to identify key use-cases and required functionality within Wing's custom ServiceNow instance.
● Prototype, implement, test, and deploy technical solutions meeting defined requirements, using ServiceNow best-practices and standard platform technologies.
● Develop custom integrated logic and functional components to interface Wing's ServiceNow instance with Wing's internal services and APIs (via REST).
● Develop ServiceNow interfaces for each user audience depending on need (via Custom Application modules and Service Portals).
● Consult with Wing's ServiceNow users to identify and implement analytics, reports, and user-facing dashboards enabling key business insights.
● Follow Wing's standard development processes for implementing ServiceNow software (moving between development and production systems), ensuring implemented functionality is thoroughly covered via ServiceNow Automated Test Framework tools.
● Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.
● Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform.
● Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology, proactively keeping ServiceNow skills current.
What You'll Need:
● BA/BS degree in Computer Science or equivalent practical experience
● 5+ years of experience of ServiceNow development
○ ServiceNow Certified System Administrator
● Extensive experience with the following ServiceNow Platform (as of Rome) features:
○ App Engine + Flow Designer
○ ServiceNow Modules:
■ ITSM, Field Service, Knowledge Base
○ CMDB + Asset Management
○ Service Portal implementation
○ Automated Test Framework
○ Service Catalog request + tasks
● Web front-end development skills as required for Service Portal implementation (HTML, CSS, AngularJS, ES5)
● Exemplary written and verbal communication skills, outstanding attention to detail.
Bonus:
● ServiceNow Certified Application Developer
● ServiceNow CAS - Performance Analytics
● Strong Javascript experience
● 3+ years ServiceNow administration in an enterprise environment
● Experience in a highly regulated records management domain (e.g. aviation, transportation, logistics) is a strong plus
● Passion for aviation and autonomous robotic systems.
Best Regards, | ||||||||||||||
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