Tuesday, 30 May 2023

ServiceNow Developer-Dallas TX

Role: ServiceNow Developer
Location: Dallas TX
Job Description:


Wing is seeking a ServiceNow Developer supporting production tools used by our Fleet Management and Operations teams around the world. Wing uses a heavily customized instance of ServiceNow providing key recordkeeping and lifecycle management for our autonomous aerial delivery platform. We're looking for a developer candidate who is excited about building and supporting ServiceNow systems well beyond the ordinary.

The ideal candidate has a strong background in building and supporting business-critical systems within ServiceNow's platform, as well as key experience in turning high-level functional requirements into well-implemented solutions. Supporting Wing's globally deployed operations means working in a fast-paced, highly dynamic execution environment, with plenty of exciting challenges and opportunities.

What You'll Do:

● Collaborate with Wing stakeholders to identify key use-cases and required functionality within Wing's custom ServiceNow instance.

● Prototype, implement, test, and deploy technical solutions meeting defined requirements, using ServiceNow best-practices and standard platform technologies.

● Develop custom integrated logic and functional components to interface Wing's ServiceNow instance with Wing's internal services and APIs (via REST).

● Develop ServiceNow interfaces for each user audience depending on need (via Custom Application modules and Service Portals).

● Consult with Wing's ServiceNow users to identify and implement analytics, reports, and user-facing dashboards enabling key business insights.

● Follow Wing's standard development processes for implementing ServiceNow software (moving between development and production systems), ensuring implemented functionality is thoroughly covered via ServiceNow Automated Test Framework tools.

● Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis.

● Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform.

● Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology, proactively keeping ServiceNow skills current.

What You'll Need:

● BA/BS degree in Computer Science or equivalent practical experience

● 5+ years of experience of ServiceNow development

○ ServiceNow Certified System Administrator

● Extensive experience with the following ServiceNow Platform (as of Rome) features:

○ App Engine + Flow Designer

○ ServiceNow Modules:

■ ITSM, Field Service, Knowledge Base

○ CMDB + Asset Management

○ Service Portal implementation

○ Automated Test Framework

○ Service Catalog request + tasks

● Web front-end development skills as required for Service Portal implementation (HTML, CSS, AngularJS, ES5)

● Exemplary written and verbal communication skills, outstanding attention to detail.

Bonus:

● ServiceNow Certified Application Developer

● ServiceNow CAS - Performance Analytics

● Strong Javascript experience

● 3+ years ServiceNow administration in an enterprise environment

● Experience in a highly regulated records management domain (e.g. aviation, transportation, logistics) is a strong plus

● Passion for aviation and autonomous robotic systems.




Best Regards,
Bharath Pammi
Team Lead
+1 732 466 2855  Ext : 6337
 Avance Services
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