Job Title: BIG-DATA HADOOP ADMINISTRATOR ---Broomfield, CO
Key Primary Skills Required:
* Cloudera (Hadoop): Big Data Technologies
* Experience of working on ticketing tools like Service Now/Remedy
* Comfortable working on Unix/Linux platform which includes knowledge of all user level commands and troubleshooting skills
* Sound knowledge of ITIL Incident, Release, Change and Problem Management processes.
* Good communication skills and client interfacing skills.
* Ability to handle multiple tasks simultaneously and to work well under pressure.
* Analytical ability to triage issues within given SLAs/KPIs.
Role:
This is an end-to-end application implementation project involving requirements elaboration, design, build, testing, implementation and support.
The scope includes.
* POC (proof of concept) of open source/new technologies to reduce infrastructure cost and enhance application performance.
* Troubleshoot application and infrastructure related issues which impact telecom business.
* Solution Definition and Deployment: participate in the detailing of support/administration/technology processes and evaluation of S/W and H/W products using working knowledge of solution tools and techniques.
* Support and Maintenance: Leading the team and project on L2/L3 activities. Lead incident investigation, RCA, diagnostics, troubleshooting & resolution and suggest solutions/workarounds as per the agreed SLAs/KPIs.
* Train team members on project processes and provide inputs on process tailoring and quality goals
* Take ownership of periodic performance status reporting (daily/weekly/monthly) to relevant stakeholders.
* Review production issues, interface with customer to clarify issues, and ensure resolution is provided within SLA by the team.
* Responsible for building and maintaining knowledge management repository for the team and perform period assessment of knowledge level in the team.
* Lead the project transition and KT sessions, creation of documentation on the understanding, handling Shadow/Primary support responsibilities, cross-skilling the team.
* Coordinate with the technical infrastructure teams (network, OS support, DBA etc.) for ensuring stable operations.
* Lead the process improvement, automations and quality initiatives. |
| Ragards, Satya, Sr IT Recruiter. Gemini Consulting Services 3636 S Geyer Rd # 270, St. Louis, MO 63127, United States
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