Hi,
We are looking for Genesys Tester @ Alpharetta, GA. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour.
Client: Infosys Technologies Limited
Job Title: Genesys Tester
Location: Alpharetta, GA
Duration: 06 Months + Ext possible
No. of Positions: 02
Position Type: Contract
Must have Skills:-
• CTI integration, CRM, WFM, Call recording, Email and Chat of the following
• In depth knowledge on Genesys Framework and contact Center architectures.
• Should have In-depth knowledge of Software Testing Life Cycle (STLC) preferably in contact center space
• Good knowledge and experience on IVR Test Automation frameworks and automation tools including Cyara, UI/API/Data Automation Testing. Testing IVR applications and platform features against the call flow and requirements
• JSON and XML RESTful API request/response testing
• Should have experience in developing automation scripts with Cyara and Selenium for IVR and CTI applications
• Hands on with IVR-CTI integration - Softphone and Genesys WWE, and CTI applications including Genesys & Verint WFM, Verint & NICE Call Recording
• Proficient in GA, GAX and CME
• Knowledge of installation of Genesys Inbound & outbound applications.
• Good knowledge on Genesys Reporting applications like CC Pulse and GI2
• Strong oral and written communication skill
Minimum years of experience*: 08+ years
Certifications Needed: No
Interview Process (Is face to face required?): No
If this job/position is not suitable to you, please refer a candidate and earn a referral bonus. Vedainfo Referral Program is one of the best in the industry! Contact us for more details.
My working timings are 9AM EST to 5.30 EST.
Warm regards,
Zameer Uddin
Demand Generation Executive
Office: 310-929-1616 EXT: 105
Ph: 310-589-4426
Vedainfo Inc.,
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