Avance Consulting
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Hi ,
I am hiring for the following jobs. If you have suitable candidates for these roles please email me on muzammil.imran@avanceservices.us or call me on +1 732 226 8073
| S.no | Job Title | Job Type | Location | Job Details | ||||||||||
| 1. | CRM Business Analyst | Contract | Hamilton Township, NJ | Apply Here | ||||||||||
Job Title : CRM Business Analyst
Location : Hamilton Township, New Jersey
Job Type : Contract
Job Description :
CRM, salesfroce, SFDC certification or PD1 certification
Jod Description:
• At least 8 years of CRM experience preferably with SFDC-based CRM solutions,
minimum 5 years working in Salesforce.com ecosystem
• Strong knowledge of Life Science (Pharma) – Sales Business and Sales Operations
Processes, Validation Processes
• Strong teamwork skills with the ability to work in a cross-functional, global team
• Experience driving change initiatives in a service environment
• Recommend, prioritize, and enforce compliance with SOPs, SLAs, systems, or tools
needed for the team’s job function, using templates and technology to improve efficiency
• Function as SME for team on salesforce.com administration and configuration,
integration capabilities across product suites, real-world salesforce automation, base
salesforce functionality, and industry business processes
• Lead on support and service issues, strategy, and approach
• Remain aware of new product developments providing input and tactical direction to
the business on customer service and support challenges
• Ensure high quality, up-to-date documentation exists for all service arrangements
• Prepare/engage/manage reporting of key team metrics, customer technical
summaries, customer dashboards
• Collaborate with internal and external stakeholders
• Propose creativity and innovative technical solutions to customer problems
• Ability to articulate scalable CRM solutions to both business and technical
stakeholders, including customer IQVIA development and product management teams
• Define, organize, prioritize, and document new or changing customer CRM
requirements, working with the customer’s business stakeholders
• Work with team to gain agreement with the customer’s business stakeholders on
prioritization of changes and proposed timing of change order request
• Proficiency in SFDC implementation and functionalities like cycle plan, call
management, Sample management, Accounts management, Multichannel activities, Product
management, Territory management, CLM management, Co-Browse and Approved Email
etc.
• Experience in developing Apex Classes, Apex Triggers, Batch Apex and Process
Builder
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• Experience in large data migrations using SF Data Loader and Export/Import
salesforce utilities
• SFDC Admin or PD1 certification required
Regards,
Muzammil
Avance Consulting
muzammil.imran@avanceservices.us
+1 732 226 8073
| Best Regards, | ||||||||||||||
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Sent by Muzammil from Avance Consulting
Wisestep Inc, 100 Franklin Sq Drive, Suite 209, Somerset NJ 08873.
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