Job Description
Role- Tech Operational Resiliency(Disaster Management )
Location-100% Remote
Key Responsibilities
• Implement our Technology Operational Resiliency framework to assist in identifying risks
• Identify critical systems and operations that are crucial to the continued business operations in the event of a disaster
• Work cross functionally with leadership and teams to coordinate and lead business continuity and disaster recovery exercises, identify and prioritize remediation, and track completion
• Plan and coordinate drills and tabletop exercises to ensure appropriate preparedness
• Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of technology systems and data while championing program improvement opportunities
• Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps
• Experience in documenting processes and building a plan for evolving the process focused on information centralization / automation
• Maintain compliance with all standards, regulations, and requirements
• Test operational resilience of programs
• Create reports as needed for different levels of leadership, covering all aspects of operational resiliency
• Ensure the execution and quality of enhancements, support and projects.
• Understanding of the team's systems, processes and technologies
• Manages and develops self while internalizing leadership feedback.
• Establish and maintain effective communications and relationships across teams, departments, divisions and vendors
• Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives.
Preferred Qualifications in the Job
• 10+ years of experience in operational resiliency, business continuity, disaster recovery, or related risk assessment and remediation at a technology or financial services organization is a plus
• Strong technical aptitude with project management skills, capable of learning emerging products and creating plans to support the business
• Experience with Azure and building a structure for cloud-based disaster recovery methodology a plus
• Experience with Sharepoint site maintenance and building collaboration desired
• Service Now familiarity or working on SN platform is a preference, Will be setting up the BC-DR Module.
• Outstanding communicator and writer; experience with drafting project plans across multiple stakeholders, holding teams accountable to their deliverables, and producing final reports
• Finely tuned ability to risk rank multiple high priority items and advocate successfully for technical teams
• Experience in Agile Framework with familiarity of SAFe Principles, and story development/refinement/delivery a preference
• Experience in defining, implementing and ensuring risk-based standards, processes and procedures for responding to disruptions in business or IT operations
• Comfortable working in a fast-paced environment while still meeting deliverables
• Bachelor's degree preferred or related work experience.
• Minimum of 5 years of experience directly related to Technology
• Strong technical knowledge of operational resilience and security controls specifically in
systemically critical companies.
• Prefer Business Continuity Certification (CBCP, MBCP, BCCE, etc.) and knowledgeable and experienced in crisis management best practices
Best Regards, | ||||||||||||||
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