Urgent Need on Oracle SCM Cloud MFG--- San Jose, CA (Day1 Onsite)

Oracle SCM Cloud MFG
San Jose, CA (Day1 Onsite)

• 8+ years of Functional experience in Oracle Manufacturing Cloud with experience in Support and implementation

• Should have hands-on experience in Oracle Manufacturing (MFG) Operations Cloud Modules, Inventory transactions, Inventory Management

• Provide Functional & technical expertise in the troubleshooting of the Oracle Fusion Cloud.

• Augment the client's business systems support staff in providing support for both on and off hours as well as weekend support.

• Respond to and resolve priority incidents/tickets. Provide status and process area updates.

• Validates prioritization and categorization of tickets, changes, and enhancements with the business.

• Maintain close coordination with IT and business owners and work with leads to balance workload across resources/Fusion ERP Cloud application.

• Facilitate user acceptance and validation of functionality with the business.

• Identify areas for process improvement.

• Available for on-call 24x7 support for Priority1 issues

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