Hi Professionals,
Hope You are doing well
Location: Remote
Junior Role
W2 Requirement
Position Overview
The Technology Business Analyst role is responsible for improving the performance of client's technology platform and interacting with client's employees to improve employee engagement with technology tools. This will be achieved by working with business teams to identify process inefficiencies and resolve via software improvement projects. The Technology Analyst will report to the Senior Vice President of Technology.
Responsibilities
- Work with client teams to analyze business processes to identify and implement creative software solutions.
- Capture/manage functional requirements, to be implemented as software enhancements in collaboration with software vendors and internal software development teams.
- Lead software vendor relationship management (VRM); oversight of initiatives, serve as internal escalation point for questions, issues, entitlements and data quality.
- Efficiently integrate new technology systems, programs, and applications with business operations and services.
- Interact with the Client Leadership Team, providing status updates and recommendations regarding various technology-focused initiatives.
- Becoming subject matter expert on technology tools utilized internally at Client to ensure employee engagement
- 3-4+ Years work experience in technical business analysis and project management.
- Multiple examples using process analysis techniques such as Business Process Modelling (BPM), SIPOC diagrams and Gantt charts.
- Knowledge of the agile software development lifecycle; ability to track enhancements from backlog through testing and release.
- Exceptional organizational skills; ensuring action items and projects remain on track across multiple internal/external stakeholders and software applications.
- Strong written and verbal communication skills (in English); leading working groups, contributing to client-facing materials and escalating to management where risks/issues are encountered.
- Experience using JIRA and the Microsoft Office suite of tools (i.e. PowerPoint, Excel, Visio, SharePoint and Teams).
- Ability to develop, maintain, and enjoy effective working relationships with people from a wide variety of organizations and with a wide variety of functional expertise.
- Familiarity with community solar markets and projects.
- Experience using software applications such as Salesforce and Tableau.
- Conducting software vendor application assessments.
Thanks & Regards
Tarun Gannoju
Sr Technical Recruiter
469 567 9711 Mobile | tarun@ikonsys.net
Ikon Systems LLC dba 'Ikonsys'
2601 Little Elm Parkway, Suite 2103
Little Elm, TX 75068
Ikonsys is an E-Verify employer
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Ikon Systems, LLC is an Equal Opportunity Employer and does not discriminate based on race, creed, religion, color, sex, age, disability, pregnancy, citizenship status, national origin, predisposing genetic characteristics, or any other status protected by the law. Ikon Systems, LLC abides by all applicable employment laws and is committed to providing equal employment opportunities for all applicants and employees with regard to recruitment, hiring, transfer, promotion, compensation, training, fringe benefits, and all other aspects of employment. Ikon Systems, LLC prohibits discrimination based on citizenship status, immigration status, and national origin in the processes of recruiting or referral for a fee, hiring, and firing, in accordance with 8 U.S.C. §1324b(a)(1) unless required to comply with a law, regulation, executive order, government contract, or Attorney General directive. This email is intended only for the person to whom it is addressed and/or otherwise authorized personnel. The information contained herein and attached is confidential and the property of Ikon Systems, LLC. If you are not the intended recipient, please be advised that viewing this message and any attachments, as well as copying, forwarding, printing, and disseminating any information related to this email is prohibited, and that you should not take any action based on the content of this email and/or its attachments. If you received this message in error, please contact the sender and destroy all copies of this email and any attachments. Please note that the views and opinions expressed herein are solely those of the author and do not necessarily reflect those of the company. If you would like to unsubscribe to these emails, please reply to this email and let the sender know. While antivirus protection tools have been employed, you should check this email and attachments for the presence of viruses. No warranties or assurances are made in relation to the safety and content of this email and attachments. Ikon Systems, LLC accepts no liability for any damage caused by any virus transmitted by or contained in this email and attachments. No liability is accepted for any consequences arising from this email.
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