ServiceNow ITSM Architect--Iselin,NJ(Onsite)

Role: ServiceNow ITSM Architect
Location: Iselin,NJ(Onsite)

Job Description

Must Have Experience

• Hands On Experienced in implementation of ITSM solution using industry best practices

• Seasoned with Custom App implementation.

• Experienced of implementing in one of ITOM, ITBM, GRC, CSM, HRSD other than ITSM.

• Good experience of Service Portal and widget creation

• Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

• Hands-on development experience of REST and SOAP based integration, scripted REST and SOAP API creation

• ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

• Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

• Implemented ServiceNow project in Domain separated instance

• Good knowledge of MID Server installation and management

• Experience of LDAP/Active Directory/SSO implementation

Good to have Experience

• Worked on CSM, HRSD, GRC, ITBM

• Experience in working on Performance Analytics

• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt. and Orchestration use cases.

• Review existing set up and provide best practice recommendations in line with the OEM

• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

• Experience with HTML coding and Jelly script strongly preferred

Academic and Professional Experience

Professional

• 8+ years of experience with ServiceNow required

• 10+ years of experience with IT Industry required

Academics

• Certified System Admin

• CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping

• ITIL Foundations certification is preferred.

• Bachelor's degree or equivalent combination of education and experience.

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