IDC Technologies: Desktop support Engineer @ Denver, CO/Houston, TX (ONSITE)

Monday 28 November 2022

Desktop support Engineer @ Denver, CO/Houston, TX (ONSITE)

NO OPT & CPT VISA'S

Hello,

My name is Matt Adams and I am a Staffing Specialist at Veda Info Inc. I am reaching out to you on an exciting job opportunity with one of our clients.

Please find the JD below and kindly respond with the below details if interested:

Work authorization:

Expected pay-rate (or) employer details:

Job Title: EUC/Desktop support Engineer

Work Location: 1 for Houston and 1 for Denver (CO) (ONSITE ROLES)

Client: Infosys Technologies Limited

Contract duration: 06 Months + Extendable Possible

Does this position require Visa independent candidates only? No

Job Details:

Skills needed:

· EUC/Workplace Services engineer

· Able to troubleshoot hardware/software issues with laptops and tablets ((battery replacement, shell swap, software installation, OS crash repair, monthly Win 10 patching etc.)

· Very good knowledge of AD & Windows 10

· OS Imaging knowledge

· Deskside and white glove support experience

· Excellent communication skills (both written & spoken)

· Inventory and Asset management

· ServiceNow Ticket management

· Experience in application packaging

· Knowledge of Intune would be a big plus (Autopilot, Company Portal, policy/patch scheduling)

· Experience in supporting Audio Video conference room support will be a plus.

Job Description:

· EUC/Workplace Services engineer at the office, onsite.

· 5-day work week

· Support employees and contractors on the floor with company issues devices and peripherals

· Deskside support where needed and be the face of IT

· Break fix for laptops inclusive of shell swap, RAM upgrade, battery replacement etc.

· Full time office role during business hours (8 am to 5 pm)

· Coordinate with larger team of EUC engineers, Service Desk, Collaboration Support team and others

· Physical depot management of inventory like laptops, tablets, peripherals and spares

· Periodic (weekly/daily) survey of AV rooms and level 1 troubleshooting

· Excellent team player while being self-driven to take ownership of issues

· Ability to work on complex timeboxed assignments like device refresh or OS upgrades

Interview Process (Is face to face required?): No

Minimum years of experience: 06+ Years

Certifications Needed: No

If this job/position is not suitable to you, please refer a candidate and earn a referral bonus. Vedainfo Referral Program is one of the best in the industry! Contact us for more details.

Thanks,

Matt Adams

Technical Recruiter

VEDAINFO INC.

Office: 310-929-1190 EXT: 156

Direct: -+1 310-929-1190

E-Mail: Matt@us.vedainfo.com

California

3868 W Carson Street,

Suite 204, Torrance, CA 90503