Help Desk Analyst II_Chicago,IL

Job title: Help Desk Analyst II **3 openings**

Shifts available:

•           10:00 am - 6:00 pm (Thursday thru Monday)

•           5:00 pm - 1:00 am (Thursday thru Monday)

•           5:00 pm - 1:00 am (Monday thru Friday)

Location: Chicago, IL

Job type: 3 months contract-to-hire (details below)

Interview process: 1 phone, 1 onsite interview

 

Requirements:

-4+ years of experience as a Help Desk or Service Desk Analyst (DO NOT SUBMIT DESKTOP SUPPORT CANDIDATES – MUST HAVE RECENT EXPERIENCE ON A HELP DESK OR SERVICE DESK), supporting technologies relevant to the tech stack:

• Windows OS
• ServiceNow or other ticketing systems
• Automated Call Distribution System

• Internet Explorer 11
• Microsoft Windows 2010
• Microsoft Office 2016 Suite
• iManage DeskSite and FileSite
• Citrix /VPN
• AirWatch
• Avaya
• Microsoft Multi-factor Authentication
• ITSM Ticket Management System
• Lenovo laptops and desktops

Regards,

Akansha Kushwaha

AMTEX SYSTEM INC

28 Liberty Street,6^th Floor ,New York, NY 10005

FAX:(212) 269-6458

EMAIL: kushwaha@amtexsystems.com

WEB: WWW.AMTEXSYSTEMS.COM

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