Hi ,
Need GC_EAD/H4_EAD/US_CZ/GC
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Implement, administer and support Sales cloud including user setups, profile and role management, custom fields, validation rules, page layouts, workflow/process builder, and custom objects.
- Update Jira board, help define requirements, and any other required technical documentation for projects and initiatives involving Salesforce Sales cloud
- Support and manage integrations with third party systems
- Define, model, build, and test new, modified, and custom-built functionality, workflows, etc.
- Ensure systems are up-to-date based on the latest system version releases and determine any risk of new releases affecting existing functionality/customization.
- Troubleshoot any issues of concern with appropriate partners.
- Ensure data quality is clean and well maintained by the implementation and maintenance of system and offline processes.
- Deliver training for the user base as needed in various forms
- Work cross-functionally with Sales, Marketing, Customer Service, and other stakeholders. Track and appropriately communicate expectations internally.
- Develop reports, dashboards, and processes for the user base.
Requirements:
- 7+ Years of Sales cloud Configuration and Administration experience (Salesforce Certified Admin highly preferred)
- Strong understanding of relational databases and data integration tools; capable of using ETL tools, Data Loader, and manipulating data for load in Salesforce.
- Experience with Service Cloud and Case Management a plus.
- Prior experience in the design/development/implementation of CRM and Marketing Automation platforms preferred but not required.
- Strong Analytical Capabilities – Data Driven decision making with strong results orientation.
- Strong interpersonal and presentation skills; strong written and verbal communication.
- Proficient with the Microsoft Office Suite of Products – Microsoft Word, Excel, PowerPoint
With Regards,
Arun J
Sr.Resource Manager
Tricascade Technologies,.
o: 972.996.5186
a: 1320 Greenway Drive, Suite #660, Irving, TX
w: www.tricascadetech.com
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