Tuesday, February 7, 2023

EUC/Desktop support Engineer @ Houston OR Denver, CO

NOTE: NO OPT, CPT VISA'S


Hello,

My name is Anusha and I am a Staffing Specialist at Veda Info Inc. I am reaching out to you on an exciting job opportunity with one of our clients.

 

Please find the JD below and kindly respond with the below details if interested:


Work authorization:

Expected pay-rate (or) employer details:

 

Job Title:EUC/Desktop support Engineer

Work Location:Houston OR Denver, CO

Client: Infosys

Contract duration: 6+ Months

 

Does this position require Visa independent candidates only? No

 

Job Details:- 

Must Have Skills:-

EUC/Workplace Services engineer

Able to troubleshoot hardware/software issues with laptops and tablets ((battery replacement, shell swap, software installation, OS crash repair, monthly Win 10 patching etc.)

Very good knowledge of AD & Windows 10

OS Imaging knowledge

Deskside and white glove support experience

Excellent communication skills (both written & spoken)

Inventory and Asset management

ServiceNow Ticket management

Experience in application packaging

Knowledge of Intune would be a big plus (Autopilot, Company Portal, policy/patch scheduling)

Experience in supporting Audio Video conference room support will be a plus.


Detailed Job Description:-

EUC/Workplace Services engineer at the office, onsite.

5-day work week

Support employees and contractors on the floor with company issues devices and peripherals

Deskside support where needed and be the face of IT

Break fix for laptops inclusive of shell swap, RAM upgrade, battery replacement etc.

Full time office role during business hours (8 am to 5 pm)

Coordinate with larger team of EUC engineers, Service Desk, Collaboration Support team and others

Physical depot management of inventory like laptops, tablets, peripherals and spares

Periodic (weekly/daily) survey of AV rooms and level 1 troubleshooting

Excellent team player while being self-driven to take ownership of issues

Ability to work on complex timeboxed assignments lke device refresh or OS upgrades


Interview Process (Is face to face required?): No

Minimum years of experience: 6+ Years

Certifications Needed: No



Warm regards,

Anusha S

Technical Recruiter

Office: 310-929-1616 EXT: 112

Ph: 310-589-4469

E-Mail: anusha.s@vedainfo.com

Vedainfo Inc.,

Website: www.vedainfo.com

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