Salesforce Business Analyst (Onsite Hybrid)-Cupertino CA
Job Description
responsibilities
- Gather requirements for the Marketing applications and document them
- Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented
- Perform admin activities like User configuration, data loads, validate configurations etc
- Pardot experience mandatory
- Experience working in sales and service cloud as well. Good understanding of SF platform.
Qualifications
6- 8+ years in Salesforce BA
Possibly 3+ years exp in Pardot
Salesforce Admin certs is a must (this is minimum, more certs would be better)
Role
Sr. Salesforce Business Analyst with Pardot expertise (Pardot is primary skill set)
Experience
6-8 years of salesforce experience with Salesforce
Salesforce Active Certification is must
Has past experience working on Sales and Service cloud
Pardot experience is a must have
Role Description
Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
Assist in the creation of new Salesforce.com platform capabilities that will enable internal Customer Success experts to support the Customer's through their product & solution adoption journey.
Gather requirements for the Marketing applications and document them.
Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented.
Perform admin activities like User configuration, data loads, validate configurations etc
Pardot experience mandatory
Perform analyst role on our agile development team, partnering closely with other Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.
Documenting the business requirements & impacted / associated Customer Success processes.
Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
Accountable for driving engagement with system end-users; capturing console feedback
Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
Documenting the business requirements & impacted / associated Customer Success processes.
Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
Accountable for driving engagement with system end-users; capturing console feedback
Work directly with IT and Data & Analytics teams deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.
Support the product manager with analysis projects, creating test scripts, conduct BAT testing
-- Job Description
responsibilities
- Gather requirements for the Marketing applications and document them
- Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented
- Perform admin activities like User configuration, data loads, validate configurations etc
- Pardot experience mandatory
- Experience working in sales and service cloud as well. Good understanding of SF platform.
Qualifications
6- 8+ years in Salesforce BA
Possibly 3+ years exp in Pardot
Salesforce Admin certs is a must (this is minimum, more certs would be better)
Role
Sr. Salesforce Business Analyst with Pardot expertise (Pardot is primary skill set)
Experience
6-8 years of salesforce experience with Salesforce
Salesforce Active Certification is must
Has past experience working on Sales and Service cloud
Pardot experience is a must have
Role Description
Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
Assist in the creation of new Salesforce.com platform capabilities that will enable internal Customer Success experts to support the Customer's through their product & solution adoption journey.
Gather requirements for the Marketing applications and document them.
Work with development partners, SIT, UAT and Deployment teams to get the requirements implemented.
Perform admin activities like User configuration, data loads, validate configurations etc
Pardot experience mandatory
Perform analyst role on our agile development team, partnering closely with other Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.
Documenting the business requirements & impacted / associated Customer Success processes.
Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
Accountable for driving engagement with system end-users; capturing console feedback
Working under the direction of a senior Customer Success Console product manager to support all capabilities & features that are targeted for development .
Documenting the business requirements & impacted / associated Customer Success processes.
Defining, managing and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
Accountable for driving engagement with system end-users; capturing console feedback
Work directly with IT and Data & Analytics teams deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.
Support the product manager with analysis projects, creating test scripts, conduct BAT testing
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