Web Applications Technical Architec
-Dallas TX/ Remote
Essential skills: Experienced in developing Web Applications. Experience in ICI product . Worked in Tech Support on Microsoft platform.
Job Description:
Skills and Qualifications:
• 12-15 years overall experience in developing enterprise web applications or in Technical Support on Microsoft platform of which 3-4 years of experience in a Technical consultant role is a must.
• Troubleshooting skills on the Microsoft platform, with expertise in C#, ASP.NET MVC, SQL, Stored Procedures and JavaScript.
• Expertise on Windows Azure and Cloud Computing will be an added advantage.
• Hand on experience on ICI product will be an added advantage.
• Certification a definite plus.
• Understanding of customer support processes and tools. Ability to follow defined processes.
• Good written and verbal communication skills.
• The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned.
Responsibilities:
• Understand how the product works and how it is used by customers.
• Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging software development skills.
• Should be able to manage customer requirements for large accounts.
• Understand and fulfill enhancement requests received via customer use-cases.
-- -Dallas TX/ Remote
Essential skills: Experienced in developing Web Applications. Experience in ICI product . Worked in Tech Support on Microsoft platform.
Job Description:
Skills and Qualifications:
• 12-15 years overall experience in developing enterprise web applications or in Technical Support on Microsoft platform of which 3-4 years of experience in a Technical consultant role is a must.
• Troubleshooting skills on the Microsoft platform, with expertise in C#, ASP.NET MVC, SQL, Stored Procedures and JavaScript.
• Expertise on Windows Azure and Cloud Computing will be an added advantage.
• Hand on experience on ICI product will be an added advantage.
• Certification a definite plus.
• Understanding of customer support processes and tools. Ability to follow defined processes.
• Good written and verbal communication skills.
• The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned.
Responsibilities:
• Understand how the product works and how it is used by customers.
• Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging software development skills.
• Should be able to manage customer requirements for large accounts.
• Understand and fulfill enhancement requests received via customer use-cases.
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