Location: Sunnyvale, CA - Onsite from Day 1
Job Description
Machine Learning Engineer
Sunnyvale, CA - Onsite from Day 1
Customer Systems Job Summary Conversational Engineering develops next-generation AI and NLP solutions.
Our mission is to maintain a comprehensive and effective support, sales & payment experience for customers around the globe.
Our conversational intelligence platform is growing rapidly to support new channels and regions.
We are looking for a hands-on machine learning engineer who is passionate about designing, developing, and deploying cutting-edge conversational AI solutions that will impact millions of customers, specifically LLMs.
This role will focus on large language model research and development, focusing on improving our training, inference, annotation, and data pipelines that power the overall system for our generative AI.
Key qualifications:
Experience solving problems with Conversational AI in a production environment Experience building end-to-end ML systems and deploying them to operate at scale Experience with applied research, preferably experience applying Conversational AI research to real-world problems in industry Familiarity with one or more deep learning software frameworks such as Tensorflow, PyTorch Strong knowledge of Python and excellent software development skills (source code management, debugging, testing, deployment, etc.)
Description:
The Conversational Engineering AI team has delivered innovative solutions including virtual chat-bots and generative text solutions.
There are many more exciting problems in enhancing customer service experience yet to be discovered and solved and business owners are eager to leverage the power of neural networks and machine learning.
We support a collaborative work environment while allowing solution autonomy on projects.
This position offers the right person a chance to play an important role in the development of Conversational AI systems that millions of customers interact with.
Education Degree in Computer Science, Mathematics, Statistics, or a related field, or equivalent proven experience.
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