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Hi, We are looking for Genesys Technical Lead @ Redmond, WA. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour. Job Title: Genesys Technical Lead Location: Redmond, WA Duration: 6 Months Performance Expectations: - What will this resource be doing? Working on Genesys PureEngage Cloud applications and contribute on IVR and Call routing design, development, testing and launch of contact center projects for our client. - What outcome or deliverables are expected at the end of this assignment? Design documentation, Development and provisioning using Genesys Designer/GAX/Agent Setup/GRAT, Testing (End to End) of changes, Production launch, Post production validation and monitoring. Technical Hiring Criteria (Must Haves): Programming Languages: Genesys Designer/GAX/Agent Setup/GRAT Platform/Environment: Genesys PureEngage Cloud Platform Database Management System: NA Application Packages, etc.: NA Years of experience on each of the Technical must have skills: 7 years or more and having experience working in Genesys PureEngage Cloud platform (Designer, GAX, Agent Setup and GRAT) tools. Any Certifications required: Genesys PureEngage certification. Genesys PureEngage Cloud, Designer, Contact Center, Intelligent Queuing and Routing, Workspace Web Edition, IVR development, Agile project experience Genesys PureEngage Cloud, Designer, Contact Center, Intelligent Queuing and Routing, Workspace Web Edition, IVR development, Agile project experience Thanks & Regards, Narsimha Reddy | Technical Recruiter Certified Women Owned Minority Business Enterprise {WMBE} 3868 Carson Street, Suite 204, Torrance, CA 90503 | Offices: USA, India, Australia
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