Hi, We are looking for ServiceNow Portal Consultant @ Seattle, WA. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour. Job title: ServiceNow Portal Consultant Location: Seattle, WA Duration: 6 Months Note - Client needs someone who can work ONSITE 5 days a week, this not a REMOTE role. NEED - SERVICENOW PORTAL ADMIN + DEVELOPER - ONSITE ROLE Must have: * ServiceNow Admin Certification * Portal Development * Is candidate ready to work onsite at client location 5 days a week -Y/N? * Minimum years of experience required? - More than 5 years in ServiceNow Development and Administration ServiceNow Technical Developer: This position is for ServiceNow Developer with technical and communication skills needed to support ongoing and emerging development and maintenance programs. ServiceNow Developer will work with a team to manage, report and communication the configuration, implementation and maintenance of a ServiceNow system. Additional duties may include authoring, correcting and updating formal/technical documents, contributing to presentations, supporting design reviews and supporting customer requests for information. Candidates must be professional, self-starters and must possess a positive attitude. It is important that the candidates have a willingness to learn program/organizational processes and procedures and are willing to recommend improvements to both. Responsibilities: * Perform day to day support, administration and maintenance of the ServiceNow platform * Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance, configuration and release management and deployment * Work closely with the ServiceNow functional team to build workflows to manage processes received internally from teams and projects. * Develop, configure and improve core and custom applications * Work directly with end users to resolve support issues within ServiceNow * Monitor health, usage, and overall compliance of ServiceNow * Develop systems integrations and process automation * Perform installation and testing of ServiceNow updates and new releases * Demonstrates working knowledge of ServiceNow core architecture and especially modules such as CMDB, Discovery, Incident/Change/Problem Management, Orchestration, Service Mapping (a must) * Integrates ServiceNow with third-party tools like Jira, Qualys etc. * Effectively analyze and solve problems * Ability to work directly with internal (IT) and external clients * Enforce and automation infrastructure traceability and repeatability relating to configuration environment management * Identify system deficiencies and recommend solutions * Ensure appropriate tools and processes are in place to have a development/test/production environment that is reliable and reproducible * Adhere to organizational ITIL and ITSM standards Other Functions: * Be able to work independently and in a team, environment managing a range of situations involving business stakeholders, vendor partners and technical resources. * Submit detailed records in a timely manner (time sheets, tickets, reports, etc). * Attend and participate in regularly scheduled team meetings. * Available for on-call and emergency response as needed. * Identify and escalate business and technical opportunities as appropriate. * Maintain a high level of professionalism with business stakeholders, vendors and staff. * Other duties as assigned Required Skill Set: * Expert ServiceNow administration experience, ServiceNow Admin Certification is required * Expert knowledge with ServiceNow ITSM module * Expert knowledge in developing workflows, business rules, UI Pages, UI actions, catalog items * Demonstrate knowledge of JavaScripts, Angular JS * Demonstrate knowledge of various ServiceNow integrations with any other external tools like Qualys, Jira, Okta etc. * Must have expert knowledge on how Rest API works with ServiceNow. * Demonstrated experience relating to Application Dashboard establishment to support various reporting * Experience working with SAFe, Agile Framework * Demonstrate experience working with managing CMDB in ServiceNow. * Expert knowledge relating to ServiceNow Dev instance establishment and migration to Test and Prod changes * Must demonstrate senior level ability to write detailed documentation Thanks & Regards, Narsimha Reddy | Technical Recruiter Certified Women Owned Minority Business Enterprise {WMBE} 3868 Carson Street, Suite 204, Torrance, CA 90503 | Offices: USA, India, Australia
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