Monday 27 December 2021

SAP CRM onsite support lead @ Austin, Texas

Hi,
I am Vamsi Krishna  from Vedainfo Inc, is a highly recognized provider of professional IT Consulting services in the US. Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your contact info, rate and current location info to speed up the interview process
 
*Note: NO OPT & CPT 
 
Client: INFOSYS
Work Location: Austin, Texas
Duration: 06 Months
 
Job Details:
This project supports the industry specific solution implemented which is a class one application and one of the most critical business applications for AMD. It enables Sales team to process the Resale reported by channel partners in CRM system. This helps to book the revenue for AMD on Quarterly basis steer the revenue through the AMD products sales.
Key functionality supported by the HTCM CRM application include Resale, Sell in, Channel inventory reconciliation, Dealer price agreement, DPA accruals , Price protection and revenue recognition.
• Fund management:
This is critical CRM application to keep the amount reserved for the promotional activity performed for AMD vendor and third party. Their reservation is used to process and Seattle claims in system. Key functionality includes Fund plans, Initiatives, reservations, revenue reduction and accrual settlements.
• Global customer Support (Email customer care):
Email Customer Care is a Global Customer Care support application for AMD which caters to the external customer support and queries related to products from across the globe. It is a web-based CRM application which helps users to submit their queries to AMD support team. At the backend, it generates a unique Service Requests in CRM system which is handled by support executives.
CRM application which provides technical support and services to AMD customers around the globe for any product replacement valid for CPU, GPU and other AMD products through Service Request process. CRM PIB Return Material Authorization (RMA) process is fully integrated with R/3 GL operations
This includes Consumers who bought a consumer-packaged Processor-In-a-Box (PIB).
Resellers and retailers who bought AMD products through distribution.
 
Minimum years of experience*: 8+ years
Certifications Needed: NO
Interview Process (Is face to face required): NO

Please ignore if this email creates any inconvenience 


VAMSI KRISHNA
Office: 310-929-1616 ,Ext 103,
Direct : 310-589-4411.
Company Name | Website

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