Sorry No OPTs Please
Job Title: DESKTOP AND IT SUPPORT Lead
Work Location & Reporting Address: Folsom, CA 95630
Client : Infosys / Intel
Contract duration: 12 Months +
Qualifications:
1. Bachelor's degree in computer science or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
2. At least 6+ years of experience with “Information Technology Engineering Skills”
Mandatory Skills
• Strong PC troubleshooting skills - Troubleshooting on Desktops\Laptops in case of issues with various components and drivers.
o Example: Wireless, LAN, Serial I/O, Graphics, Audio, Fingerprint reader, Mouse, Keyboard, Blue Tooth, Camera, RST (Storage), Intel Chipset, Management Engines drivers, BIOS and etc.
• Knowledge of Thunderbolt docking Stations and addressing new issues.
• Strong understanding of Windows Internals – Win-10.
• General PC Architecture, OS Architecture, Firmware and Driver Architecture/ Framework.
• Analyze BSODs & USDs.
• Read and Analyze Event Viewer logs.
• Ability to use available Microsoft and 3rd party tools to analyze PC failures and performance issues.
• Troubleshoot and analyze complex issues and determine root cause.
• Domain knowledge: WLAN Network Protocols, Audio, Graphics Standards and Firmware/CSME/TPM.
• Drive Health KPIs and validation metric definitions.
• Identify, Assess, and drive implementation of changes to the drivers and Firmware deployed in the environment.
• Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
• Knowledge of Windows Performance tools.
• Strong verbal and written communication skills, with ability to create clear and concise documentation.
• Platform hardware maintenance.
Edwin Thomas
Vedainfo. INC
Office :-3109291616 , Ext - 122
Direct Phone:- 310-733-1198
Certified Women Owned Minority Business Enterprise {WMBE}
3868 Carson Street, Suite 204, Torrance, CA 90503 | Offices: USA, India, Australia
No comments:
Post a Comment