Oracle OM Cloud Consultant
San Jose, CA (Onsite)
• 8+ years of Functional experience in Oracle Order management Cloud with experience in Support and implementation
• Should have hands-on experience in Oracle pricing cloud, Global order promising. Knowledge on Invoice processing, RMA processing.
• Provide Functional & technical expertise in the troubleshooting of the Oracle Fusion Cloud.
• Augment the client's business systems support staff in providing support for both on and off hours as well as weekend support.
• Respond to and resolve priority incidents/tickets. Provide status and process area updates.
• Validates prioritization and categorization of tickets, changes, and enhancements with the business.
• Maintain close coordination with IT and business owners and work with leads to balance workload across resources/Fusion ERP Cloud application.
• Facilitate user acceptance and validation of functionality with the business.
• Identify areas for process improvement.
• Available for on-call 24x7 support for Priority1 issues
-- San Jose, CA (Onsite)
• 8+ years of Functional experience in Oracle Order management Cloud with experience in Support and implementation
• Should have hands-on experience in Oracle pricing cloud, Global order promising. Knowledge on Invoice processing, RMA processing.
• Provide Functional & technical expertise in the troubleshooting of the Oracle Fusion Cloud.
• Augment the client's business systems support staff in providing support for both on and off hours as well as weekend support.
• Respond to and resolve priority incidents/tickets. Provide status and process area updates.
• Validates prioritization and categorization of tickets, changes, and enhancements with the business.
• Maintain close coordination with IT and business owners and work with leads to balance workload across resources/Fusion ERP Cloud application.
• Facilitate user acceptance and validation of functionality with the business.
• Identify areas for process improvement.
• Available for on-call 24x7 support for Priority1 issues
Best Regards, | |
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