Thursday, 8 June 2023

ServiceNow TSM (ITSM+CSM) and TSOM Technical Architect-Remote

Role: ServiceNow TSM (ITSM+CSM) and TSOM Technical Architect

Location: Dallas, TX(Preferably) / Remote works as well.


Job Description:

· We are looking for a Senior ServiceNow Architect to lead and grow the team with hands-on experience in Architecting, Solutioning, Leading, Code Reviews, Strategy, Roadmap

· The ServiceNow Architect will be responsible for the Platform ownership , Development delivery and Mentoring the developers to configure and support of ServiceNow platform

· Experience in Design and configuration of the FedRAMP ServiceNow instance is a must have requirements

· US citizen / GC with Federal Clearance is added advantage, will be advised to take up later

· Experience in design and implementation of domain separation

· Experience in integrations , Ebonding and data design

· Experience in Configuration of ServiceNow TSM ( ITSM +CSM) is a must

· Experience in Service Assurance Workflows (TSOM), Configuration of the Out of the Box Service Assurance Workflows (SDWAN) Is a must for this profile

· Experience in the CSM applications along with ITSM, and ITOM Applications, Specific in Event Management

· Excellent organizational skills, time management skills, sharp analytical and problem-solving skills

· Thought leadership and the ability to inspire change in the organization through technology solutions

· Creating architecture and design documentation, presenting technical solutions, guiding and mentoring technical staff, creating POC solutions, estimating solution costs and timelines, designing system integrations and data migrations, creating technical roadmaps

· Performs technical planning, architecture development and modification of specifications for cloud computing environments, in this case, specifically ServiceNow

· Develops specifications for new IT cloud computing products and service offerings

· Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies

· Advises executives to develop functional strategies (often segment specific) on matters of significance

· Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision

· Uses independent judgment requiring analysis of variable factors and determining the best course of action

· 15+ years of IT experience with 10+ years in ServiceNow Platform


Best Regards,
Bharath Pammi
Team Lead
+1 732 466 2855  Ext : 6337
 Avance Services
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