Desktop support technical Lead@ New York, New York.

Hi,   We are looking for Desktop support technical Lead@   New York, New York. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour.   Job Title:  Desktop support technical Lead Location: New York, New York Duration: 06 Months + Ext possible No. of Positions: 01 Position Type: Contract   Job Description: * At least 8 years of experience in End User Environment providing Deskside IT support, Audio/Video services, preferably in managing outsourced IT services * * Demonstrated experience and knowledge across all facets of End user computing, Audio/Video, Cyber/IT Security and infrastructure (e.g., o365 cloud environments, IT equipment room operations) * * Preferred at least MCSE, CCNA & ITIL certification * Strong customer service focus and experience working with both end users and senior leadership * Strong project management skills & ability to work in strategic / operational environments * Excellent written and verbal communication * Demonstrated experience as a leader with people & vendor management * Stakeholder management that includes senior executives as end users, vendor/partners, overseas office colleagues Must have skills: * Diagnose and resolve hardware and software issues in conjunction with Central IT Service Desk. * Perform installation, configuration and deployment of operating systems and standard software for laptops and desktop computers * Able to perform basic Audio/Video related troubleshooting (Crestron, VoIP, Skype for Business, Microsoft Teams, meeting room equipment fitouts) * * Provide Audio & Video (AV) support for office meetings and conferences, activities include establishing Video Conference sessions, dialling into Audio Conference and troubleshooting AV related issues. * Assist in the setup of new hires computers and mobile devices based in accordance with the Policies and Procedures Manual. (New hire accounts are provisioned by Central IT Service Desk)   Minimum years of experience : 8+ years   Interview Process (Is face to face required?): NO  Thank you, Best regards,   Sarat Chandra O: +1 8183094741 or 8187910114| E: sarat@us.vedainfo.com Certified Women Owned Minority Business Enterprise {WMBE} 3868 Carson Street, Suite 204, Torrance, CA 90503 | Offices: USA, India, Australia W: Error! Hyperlink reference not valid.

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