Thursday, 26 March 2020

Requirement for the position of Business System Analyst with Contact Center at Los Angeles, CA


Job Title Business System Analyst | Contact Center
Location Los Angeles, CA
Duration 10+ Months

Job Details (Must Have Skills)
* Strong Contact Center experience.
* Coordinate and work with Sr. management and Sr business leadership .
* Strong Experience in SA role
* Good professional communication and documentation
* Stakeholders management

Detailed Job Description
* Strong Contact Center experience. will need to coordinate and work with Sr. management and Sr business leadership .Strong Experience in SA role
* Minimum years of experience: 5+

Responsibilities
Support requirement workshops, help define the problem statement, provide solution alternatives, create detailed design documentation, implement deployment plan, and support knowledge transfer with the objective of providing high-quality and value-adding consulting solutions to customers within the guidelines, policies and norms

Skills: Category Name                                                     Required Experience 
IT-Domain Contact Center Communication Protocols      Yes 4 - 6 Years
IT-Domain Contact Center Media Server & Gateway       Yes 4 - 6 Years
IT-Domain Contact Center Speech Technologies              Yes 4 - 6 Years
IT-Domain Contact Center Telephony                               Yes 4 - 6 Years
IT-Domain Contact Center Unified Communication         Yes 4 - 6 Years
IT-Domain Healthcare                                                        Yes 4 - 6 Years
IT-Technology Contact Center model                                Yes 4 - 6 Years


Thanks and Regards

Harish Reddy
310-929-4144
harish@us.vedainfo.com
Vedainfo Inc, Hawthorne Blvd, Suite B-01, Torrance, CA 90505
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