Hi,
We are looking for Windows OS Systems Support @ Folsom, CA. If you are interested kindly send your updated resume and rate you are looking for this position on C2C/W2 hour.
Client: Infosys Technologies Limited
Job Title: Windows OS Systems Support
Location: Folsom, CA
Duration: 06 Months + Ext possible
No. of Positions: 02
Position Type: Contract
Must Have skills:
• Strong PC troubleshooting skills - Troubleshooting on Desktops\Laptops in case of issues with various components and drivers.
o Example: Wireless, LAN, Serial I/O, Graphics, Audio, Fingerprint reader, Mouse, Keyboard, Blue Tooth, Camera, RST (Storage), Intel Chipset, Management Engines drivers, BIOS and etc.
• Knowledge of Thunderbolt docking Stations and addressing new issues.
• Strong understanding of Windows Internals – Win-10.
• General PC Architecture, OS Architecture, Firmware and Driver Architecture/ Framework.
• Analyze BSODs.
• Read and Analyze Event Viewer logs.
• Ability to use available Microsoft and 3rd party tools to analyze PC failures and performance issues.
• Troubleshoot and analyze complex issues and determine root cause.
• Domain knowledge: WLAN Network Protocols, Audio, Graphics Standards and Firmware/CSME/TPM.
• Drive Health KPIs and validation metric definitions.
• Identify, Assess, and drive implementation of changes to the drivers and Firmware deployed in the environment.
• Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
• Raising Package creation request and management for easy patch updates.
• Knowledge of Windows Performance tools.
• Strong verbal and written communication skills, with ability to create clear and concise documentation.
• Platform hardware maintenance
Minimum years of experience: 08+
Certifications Needed: No
Interview Process (Is face to face required?):- No
If this job/position is not suitable to you, please refer a candidate and earn a referral bonus. Vedainfo Referral Program is one of the best in the industry! Contact us for more details.
My working timings are 9AM EST to 5.30 EST.
Warm regards,
Zameer Uddin
Demand Generation Executive
Office: 310-929-1616 EXT: 105
Ph: 310-589-4426
Vedainfo Inc.,
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