Monday, 22 May 2023

100% Remote Position-Change management

Job Description

Role: Change management

Location: 100% Remote

What you will do:

• Be a point of contact in coordinating all levels of change within the enterprise

• Perform change reviews with implementers and stakeholders to ensure adherence to policy

• Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes

• Review and analyze change metrics and report metrics to leadership

• Monitor and maintain the functionality of change management systems and applications

• Develop and maintain procedural documentation

• Train stakeholders in change policies, processes, and procedures

• Audit the completeness and accuracy of all changes using the ServiceNow Platform

• Proactively detect and prevent conflicts in change schedules

• Collaborate with subject matter experts to refine processes and procedures to deliver and maintain service more efficiently

What you'll have an immediate impact on:

• Ensuring that the change process is followed and that changes meet established guidelines and procedures.

• Managing the risk associated with the Digital change portfolio and ensuring stability within the environment.

Qualifications

What experiences you'll need:

• Bachelor's degree in engineering, computer science, computer information systems, management information systems or a related field of study,

• Three+ years' experience in a technology change management program focused on ensuring relevant change management procedures, controls, and best practices are followed,

• Excellent oral and written communications skills, including experience working and communicating with leaders,

• Experience with the following Microsoft tools – Microsoft Excel, SharePoint, Microsoft Project, Visio

What may set you apart:

• ITIL and/or change management certifications,

• Experience with other ITIL practices - (problem management, event incident management, incident management)

• Experience with ServiceNow and JIRA,

• Understanding and experience with AGILE best practices

• Experience in the financial services industry

• DevOps experience,

• Development experience,


Best Regards,
Sameera Shaik
IT Recruiter
+1732 466 2855  Ext : 6524
 Avance Services
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