ServiceNow FSM Developer
Remote
10 to 12 years of Experience
Long term Contract
FSM Certification Mandatory
Key Responsibilities
Design and develop ServiceNow FSM solutions including:
Work Order Management
Scheduling & Dispatch
Agent/Dispatcher Workspace
Mobile Agent (Field Service Mobile App)
Configure workflows, business rules, UI policies, and client/server scripts.
Customize FSM modules such as:
Service Territories
Capacity & Scheduling
Work Order Tasks
Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, and MID Server.
Support mobile configuration and offline capabilities for field agents.
Collaborate with architects and functional teams to translate business requirements into technical solutions.
Perform unit testing, system testing, and support UAT.
Troubleshoot and resolve platform and FSM-related issues.
Ensure adherence to ServiceNow best practices and upgrade-safe development.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
FSM-specific certification (preferred)
Experience with Now Mobile / Field Service Mobile App
Exposure to Performance Analytics & Reporting
Experience with NowAssist implemenatation
-- Remote
10 to 12 years of Experience
Long term Contract
FSM Certification Mandatory
Key Responsibilities
Design and develop ServiceNow FSM solutions including:
Work Order Management
Scheduling & Dispatch
Agent/Dispatcher Workspace
Mobile Agent (Field Service Mobile App)
Configure workflows, business rules, UI policies, and client/server scripts.
Customize FSM modules such as:
Service Territories
Capacity & Scheduling
Work Order Tasks
Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, and MID Server.
Support mobile configuration and offline capabilities for field agents.
Collaborate with architects and functional teams to translate business requirements into technical solutions.
Perform unit testing, system testing, and support UAT.
Troubleshoot and resolve platform and FSM-related issues.
Ensure adherence to ServiceNow best practices and upgrade-safe development.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
FSM-specific certification (preferred)
Experience with Now Mobile / Field Service Mobile App
Exposure to Performance Analytics & Reporting
Experience with NowAssist implemenatation
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Sripada Amarthya
(Amarthya)
Technical Recruiter
 
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